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Let & Sell

I recently had the pleasure of working with Hendriks Housing and was thoroughly impressed with their service. They offered exceptional support every step of the way, from understanding my needs and finding the perfect house to preparing an outstanding offer. Their assistance continued even after I received the key. This has been the best experience I’ve ever had with an agent (Quint, you are the best in the town).
I had a great experience with the real estate agent Quint to get me an apartment in Amsterdam in only one month! Especially considered that it was done with me far way from Netherlands. He and his team worked professionally and performed very well in such short notice and under pressure. I definitely recommend! Really an amazing work from this agency.
Heel fijn geholpen door Quint van Hendriks Housing. Met veel enthousiasme en betrokkenheid heeft hij de zoektocht snel weten af te ronden. Bedankt voor de fijne ondersteuning!
We're thrilled with our real estate agent's (Quint) help in finding the perfect apartment within our budget. Right from the start, he was helpful in providing us with options and creating a portfolio for us. His communication was fantastic - always quick to respond and offer valuable advice, making the process smooth and enjoyable. Thanks to their expertise, we found an apartment that exceeded our expectations without overspending, within a few weeks, and without stress. We highly recommend their services to anyone looking for a reliable real estate agent. Thank you for helping us!Edit: we decided to use Hendriks Housing again and they were able to find us a perfect apartment!
I couldn’t recommend Quint enough. He’s a great bloke and found us our dream house on our first inspection. What else could you ask for?Highly recommend.
I have to confirm what everyone else is saying, and yes, it is true, Quint is extraordinary. In the midst of a housing crisis, he found me the perfect apartment in record time, and even attended a viewing on my behalf when I couldn't. He's very professional and truly exceptional at what he does. I cannot recommend him highly enough!
Ontzettend goede aanhuurmakelaar in Amsterdam! Ik werd begeleid tijdens het zoeken naar een appartement door Quint. Hij is heel erg betrokken en gaat met je mee naar de bezichtiging om je bij te staan tijdens het proces. Zijn overduidelijke ervaring, kennis en connecties zorgen ervoor dat hij een professionele makelaar is!
Ik ben geholpen door Quint en ben enorm tevreden! Hij denkt met je mee en past zich erg goed op je aan. Je hebt heel snel het gevoel dat hij ook echt voor je “aan het werk gaat”.
We had a really pleasant experience with Quint. We felt pretty hopeless when we started looking for apartments with dogs but then we ask for help from Hendriks Housing, they guided us through the whole process and found us a great place within a month in an awesome neighbourhood.
I am not used to review Services but Quint And his team absolutely deserve it. Hendriks Housing is professional, fast And precise. they support you in every single step of the research. I was able to find a new flat in the city center in few days And the search started even before my arrival there! They also helped me to understand the different types of Dutch contracts, with its translation And with a lot of doubts And questions I could have.The key word is empathy! I’ve Always had the feeling I could trust them 100% And they even gave me tips about the city And How to integrate in Amsterdam! Plus, They Really have a great network in the dutch real estate world And they know How to act! Great work guys!
I had an amazing experience working with Quint as my real estate agent. He was highly professional, knowledgeable, and dedicated to helping me find a place in Amsterdam. Quint scheduled multiple property visits, accompanied me throughout the process, and to my surprise, he found me the perfect home that met all my criteria in less than a week. His efficiency and expertise made the entire experience smooth and stress-free. I highly recommend Quint for anyone looking for a top-notch real estate agent in Amsterdam. Thank you, Quint, for your exceptional service!
Wat een onmogelijke missie leek is toch gelukt! Dankzij Quint super snel een appartement gevonden in Amsterdam, hij doet echt zijn best voor je en ik raad Hendriks Housing zeker aan. :)
Quint is the best agent in town- very active and responsive. He accompanied me to every viewing, quite helpful when you don't know much about the rental space in Amsterdam. Hendriks Housing is very active through whatsapp, which I found very convenient. Highly recommend!
Quint heeft binnen 3 dagen een appartement in het centrum van Amsterdam voor ons gevonden. Na 5 dagen konden we de sleutels in ontvangst nemen. Quint denkt graag mee en helpt waar nodig ik kan het zeker aanraden!
An absolute professional….great inter personal skills ,Quint gave me and my family an assurance to get us a home in Netherlands ~ while we were still in South Africa in packing our bags …We appreciate your hard work Quint ~ the house in Zaandam is absolutely for us ,keep the good work!!Your good deeds will follow you …thank you!!! enkosi!!
Thank you for your stellar service and support Quint! Your service is brilliant! Thank you for helping us find a beautiful home in such a short period of time! Keep up the great work!
Ik ben zeer tevreden over deze makelaardij! Ze hebben me fantastisch geholpen bij het vinden van mijn woning binnen slechts één week. De service was snel, professioneel en efficiënt. De makelaars waren goed geïnformeerd en begrepen mijn wensen. Hendriks Housing is een aanrader voor iedereen die op zoek is naar een snelle en betrouwbare makelaar. Dank jullie wel Quint en Olaf!
Hendriks housing heeft mijn vrouw en ik geweldig geholpen! Wij hadden met spoed een nieuwe woning nodig. En waar geen doorgang meer bleek te zijn heeft Hendriks housing ons geholpen.Quint heeft ons fantastisch geholpen met het vinden van een woning.En hadden binnen enkele DAGEN een prachtige woning!Als ik 10 sterren had kunnen doen qua beoordeling, dan had ik het echt wel gedaan! Top agent
during the whole process of viewing and tranfering, quint was always being friendly and pleasant. it was a great experience with Hendriks Housing.
Moving from the US, finding an apartment on my own was quite daunting and difficult. Hendriks Housing was recommended to me, and I’m so glad they were. Quint was beyond helpful, responsive, knowledgeable, and listened to my preferences. I was so impressed with how quickly he was able to find me an amazing apartment. The process was so smooth and easy for me, and I’m so happy with my apartment!Thanks so much Quint!
We would like to send a huge thank you to Quint. He was professional, pleasant and worked hard to find us a place to call home.As expats from Canada the process can be quite difficult to get a rental property, yet Quint did everything to put our minds at ease.He was always very well dressed and had great shoes :)We would highly recommend Quint if your looking for a rental or selling or buying a home.Thank you Quint.We appreciate all your efforts.
Great experience! Super professional and helpful! Found something very fast and had a very pleasant experience. I would recommend Quint to anyone. :)) Absolutely in love with my new place!
As an expat moving from London to Amsterdam Hendriks Housing was perfect.I was unable to go to viewings myself but Quint was super helpful in finding me great properties that matched my preferences, attending any viewings on my behalf, sharing clear video files of the property and building a fantastic profile for the offering process to make me stand out.This made the whole process comfortable and efficient which was great! I would recommend Hendrik's to anyone in the same boat or finding it hard securing a property in Amsterdam.Callum
Hendriks Housing helped us found our dream apartment. The agency was really helpful and encouraging. We were really pleased to work with Quint since he understood our wants and needs. We got our keys a week after the viewing. The whole process was so easy and joyful. We're really happy that we got to work with them.
Ik ga morgen verhuizen naar mijn nieuwe paleisje wat deze toppers voor mij hebben gevonden en dat allemaal binnen 1 maand! Hendriks Housing, super bedankt! Ik kan ze aan iedereen aanraden.
While I did not work them directly to find a house, I was in contact because of a listing on other website.From the start to the finish everything went exceptionally well. They answered all my questions, so I didn't have any doubts. Would recommend.
Great experience finding a rental with Quint. We were overseas at the time and he made it so easy to find a house that had a garden and was dog friendly. It was such a lovely experience - we would recommend using Hendricks!
Hendriks Housing heeft mij een top service geleverd in het vinden van mijn nieuwe huis. Hij was professioneel, responsief en deskundig in zijn vakgebied. Ik waardeerde zijn persoonlijke aandacht en toewijding om mijn specifieke behoeften te begrijpen. Ik zou Hendriks Housing zeker aanbevelen aan iedereen die op zoek is naar een makelaar.
Turned a long, stressful house hunting process into a enjoyable and quick one! They where able to attend a house viewing that I wasnt able to attend and sent me multiple amazing properties that matched my search description perfectly.We got the keys about a month after singing up! Thanks a lot guys!
Top service! Super klantgericht, zeer goede communicatie, snel handelen, goeie prijs, gewoon top!
Excellent service. Fast delivery.
Goede makelaar, fijne service. Aanrader.
Jeroen heeft mij uitstekend geholpen! Hij heeft veel geduld, goed bereikbaar en geeft goed advies op al je vragen.En wat vooral fijn was dat het snel was geregeld.
Binnen 2 weken na bezichtiging mijn sleutels in ontvangst mogen nemen. Betrouwbaar & uiterst professioneel. Nu genieten van mijn heerlijke plekje!
Kort maar krachtig een hele goede estate agent!
Super tevreden met hoe de huur procedure en communicatie verliep! Na een maand zoeken hadden mijn vriend en ik bij Hendriks Housing al binnen 10 dagen ons nieuwe woning gekregen. Wij konden voor geen betere makelaar vragen! Heel betrokken en betrouwbaar! Echt een aanrader voor iedereen die een fijne woning wil hebben zonder alle extra stress die bij zo een zoektocht erbij komt!
very professional, quick and friendly service. we are very happy and satisfied with the service we received!
Niets anders dan lof voor Hendriks Housing. Ze hebben mij perfect begeleid bij de verhuur van mijn woning, hielden mij up-to-date m.b.t. alle ontwikkelingen, en hielden me betrokken bij het beslissingsproces. En dit alles in 2 weken tijd!
Fantastic renting experience. they made the whole process easy, straightforward and stress-free! I will reccomend to everyone I know that is looking for an house.
Alles is prima verlopenHet appartement was snel verhuurdPrettige omgang met Hendriks HousingWij zijn heel tevreden over de gang van zaken
Fijne makelaar; goede communicatie; geen arrogantie en inhoudelijk sterk.Groet Mark Koster
Hendriks Housing is gedreven en zeer deskundig. Tijdens de bezichtiging is er alle tijd voor het rondkijken in de woning en het stellen van vragen, uitstekend als je het mij vraagt!
Betrokken, betrouwbaar, oog voor detail en vooral deskundig! Hendriks housing dank jullie wel voor het fijne contact ik ben zeer tevreden
Goed bereikbaar, veel verstand van de huidige markt.
Fijne service van een professioneel team medewerkers met de juiste kennis.
Duidelijk, snel en efficiënt. Een hele fijne samenwerking!
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Call us directly

+31 20 204 45 80

Email us at

info@hendrikshousing.nl

Or send us a WhatsApp

+31 20 204 45 80

Or send us a WhatsApp

+31 20 204 45 80

General Terms & Conditions.

General Terms & Conditions – Rental and Purchase brokerage

Hendriks Housing B.V.

Download the full General Terms & Conditions in PDF

Article 1.          Definitions

1.1. The capitalised words are defined as follows in these general terms and conditions unless expressly indicated otherwise or determined otherwise by the context:

Company: The legal entity or the natural person who acts in the pursuit of his profession or company;

Hendriks Housing B.V.: The user of these general terms and conditions: Hendriks Housing B.V., established at Entrepotdok 26 in Amsterdam, Netherlands, registered with the Chamber of Commerce with CoC number 92897851;

Rental Agreement: The rental agreement or a comparable agreement between the Customer and a lessor;

Customer: The natural person or legal entity who concluded an agreement with Hendriks Housing B.V.;

Purchase Agreement: The purchase agreement or a comparable agreement between the Customer and a seller;

Agreement: The agreement between Hendriks Housing B.V. and the Customer based on which Hendriks Housing B.V. brokers the rental or purchase of a property by the Customer;

Natural Person: The natural person not acting in the pursuit of his profession or a company;

In Writing/Written: In writing or by email.

1.2. Unless the context determines otherwise, the definitions set out above used in the singular will also refer to the plural.

Article 2.          General

2.1. These general terms and conditions govern all Agreements concluded between Hendriks Housing B.V. and the Customer in relation to rental or purchase.

2.2. Any deviations from these general terms and conditions will only be valid insofar as agreed on In Writing.

2.3. These general terms and conditions also govern additional engagements and subsequent engagements related to rental or purchase brokerage. The Customer with whom an Agreement was previously concluded subject to these general terms and conditions will be considered to have accepted the applicability of these general terms and conditions with respect to any Agreements concluded with Hendriks Housing B.V. at a later time.

2.4. Hendriks Housing B.V. expressly rejects the applicability of the general (purchase) conditions of the Company acting as the Customer.

2.5. If one or more provisions of these general terms and conditions are found to be invalid or void, the remaining provisions of these general terms and conditions will remain in full force and effect. Hendriks Housing B.V. will replace the invalid or void provisions, in which respect the purpose and scope of the original provision(s) will be observed as much as possible.

2.6. Insofar as Hendriks Housing B.V. does not require strict compliance with these general terms and conditions at all times, this will not mean that their provisions will not apply or that Hendriks Housing B.V. loses any right to require strict observance of the provisions of these general terms and conditions in any other cases.

2.7. Hendriks Housing B.V. has the right to amend these general terms and conditions during the period of the Agreement. The Customer will be informed of the new version of the general terms and conditions and their effective date In Writing. If the amended general terms and conditions have adverse consequences for the Customer, the Customer can terminate the Agreement with effect from the day on which the amended general terms and conditions take effect.

Article 3.          Offer

3.1. The offer of Hendriks Housing B.V. is non-binding.

3.2. Manifest errors or mistakes in Agreements, email messages, or on the website of Hendriks Housing B.V. will not be binding to Hendriks Housing B.V.

3.3. Listed prices and rates do not apply automatically to future Agreements.

Article 4.          Conclusion of the Agreement and exclusivity

4.1. The Agreement will be concluded at the moment on which both parties sign the Agreement (by digital means) or at the moment on which the Customer has expressly accepted the offer of Hendriks Housing B.V. in any other way.

4.2. These general terms and conditions have been provided to the Customer before or at the conclusion of the Agreement.

4.3. The Agreement will be concluded based on exclusivity. Without the prior Written permission of Hendriks Housing B.V., the Customer may not engage a third party which brokers the rental or purchase of property during the effective period of the Agreement.

Article 5.          Reflection period

5.1. If the Customer is a Natural Person, he will have the right to dissolve the Agreement concluded remotely or the Agreement that was not concluded at the offices of Hendriks Housing B.V. for a period of 14 days following its conclusion. Such dissolution can take place by means of a Written statement.

5.2. If the execution of the Agreement was started at the explicit request of the Customer before the expiry of the dissolution period and the Customer dissolves the Agreement during the dissolution period, Hendriks Housing B.V. will charge an amount to the Customer pro rata the part of the Agreement that has already been executed.

Article 6.    Cancellation

6.1. If the Customer is a Company and cancels the Agreement or if the Customer is a Natural Person who cancels the Agreement after the expiry of the dissolution period, the work already performed up to the moment of cancellation will be charged to the Customer.

6.2. Cancellation must take place In Writing.

Article 7.          Effective Period of the Agreement and termination of the Agreement

7.1. The Agreement will be concluded for a definite period of 1 year.

7.2. The Agreement will end:
a. After the effective period unless the parties agree to renew the Agreement;
b. Because of the completion of the Agreement;
c. Because of cancellation of the order by the Customer;
d. Because of dissolution by either party.

7.3. In case of rental, the Agreement will be completed at the moment on which the Customer and the lessor sign the Rental Agreement.

7.4. In case of purchase, the Agreement will be completed at the moment on which the Customer and the seller sign the Purchase Agreement.

Article 8.          Amendments to the Agreement

8.1. If it becomes clear during the execution of the Agreement that the work to be performed must be amended or supplemented to ensure its proper execution, the parties will mutually decide to amend the agreement in a timely fashion.

8.2. Hendriks Housing B.V. will inform the Customer if the amendment or addition to the Agreement has financial and/or qualitative consequences.

Article 9.          Execution of the Agreement

9.1. All obligations of Hendriks Housing B.V. arising from the agreement are best-effort commitments.

9.2. Hendriks Housing B.V. will carry out its work to the best of its ability as a careful professional. However, Hendriks Housing B.V. cannot guarantee that it will achieve any intended result. Hendriks Housing B.V. does not guarantee that it will find a suitable property for the Customer or that a property in which the Customer is interested can be visited.

9.3. Hendriks Housing B.V. has the right to engage third parties, purchase goods from third parties, engage services from third parties, and to have the Agreement fully or partially implemented by third parties, without the need for prior notice to the Customer.

9.4. Hendriks Housing B.V. will never be required to perform work that violates its professionalism, a right of a third party, a statutory obligation, or common ethical standards.

9.5. Hendriks Housing B.V. will inform the Customer of the progress of the work at its request.

Article 10.        Execution period

10.1. If Hendriks Housing B.V. and the Customer have agreed on an execution period for the work, this period will only be indicative. Hendriks Housing B.V. does not offer any guarantees in relation to the agreed execution periods and late execution does not give the Customer the right to claim compensation.

10.2. If a communicated delivery period is exceeded due to an event beyond to control of Hendriks Housing B.V. which cannot be attributed to it, as, inter alia, set out in Article 17 of the general terms and conditions, this period will be automatically renewed by the period with which it exceeded the delivery period due to such an event.

Article 11.        Obligations of the Customer

11.1. The Customer will ensure that all data designated by Hendriks Housing B.V. as necessary for the execution of the Agreement or of which of the Customer should reasonably understand their necessity will be made available to Hendriks Housing B.V. in a timely fashion.

11.2. If the information provided by the Customer is incomplete and/or incorrect, any consequences will be entirely at the expense and risk of the Customer.

11.3. The Customer is required to immediately inform Hendriks Housing B.V. of any facts and circumstances that may be relevant to the execution of the Agreement.

11.4. The Customer will refrain from all activities that may impede the engagement granted to Hendriks Housing B.V. and/or which could hinder Hendriks Housing B.V. in the execution of the engagement.

11.5. The Customer indemnifies Hendriks Housing B.V. against any claims by third parties which have suffered damage related to the execution of the Agreement attributable to the Customer.

11.6. The Customer must cooperate with the obligations of Hendriks Housing B.V. based on the Dutch Act on Prevention of Money Laundering and Financing of Terrorism.

11.7. The Customer must attend the visit appointment on time. If the Customer does not attend the visit appointment on time, the duration of the visit may be reduced.

11.8. If the Customer does not attend the visit appointment without cancelling the appointment in a timely fashion and a new appointment must be made, Hendriks Housing B.V. has the right to charge additional costs to the Customer. The Customer will be informed of these additional costs in advance.

11.9. If the Customer fails to (fully) fulfill its obligations vis-à-vis Hendriks Housing B.V. that arise form this Agreement, these general terms and conditions, or legal provisions (in a timely fashion), or if the Customer acts illegitimately vis-à-vis Hendriks Housing B.V., the Customer will be liable for all damage suffered by Hendriks Housing B.V., including loss of turnover.

Article 12.        Position of Hendriks Housing B.V.

12.1. Hendriks Housing B.V. is in no way liable for the damage resulting from the fact that a lessor or seller, potentially after negotiations conducted by Hendriks Housing B.V. on behalf of the Customer, does not conclude a Rental Agreement or Purchase Agreement with Customer.

12.2. Hendriks Housing B.V. will not be liable for the consequences of actions by the lessor or seller. Hendriks Housing B.V. is not liable for the manner in which the lessor or the seller fulfils its obligations as a lessor or seller after signing the Rental Agreement or Purchase Agreement.

Article 13.        Brokerage fee for rental and purchase

13.1. The brokerage fee which the Customer owes to Hendriks Housing B.V. is set out clearly in the Agreement.

13.2. If the brokerage fee equals the rent for 1 month, this rent also includes, insofar as applicable, the fee due monthly by the Customer for renting tangible objects from the lessor.

13.3. VAT will be due on the brokerage fee.

13.4. The brokerage fee is invoiced immediately after the Customer agrees to the draft Rental Agreement and is invited for digital signing.

13.5. In case of purchase, the brokerage fee will be invoiced immediately after signing the Purchase Agreement.

13.6. The brokerage fee will also be due after the termination of the Agreement if:

a. Hendriks Housing B.V. offers satisfying evidence that the conclusion of the Rental Agreement or the Purchase Agreement is the result of the services provided by Hendriks Housing B.V. to the Customer during the effective period of the Agreement;

b. The Customer acted in violation of Article 4.3.

13.7. If the the brokerage engagement was granted to Hendriks Housing B.V. by 2 or more persons each person will be jointly and severally liable for the payment of the brokerage fee due to Hendriks Housing B.V. pursuant to the Agreement and/or these general terms and conditions.

13.8. If the lessor or the seller invokes a resolutive condition set out in the Rental Agreement or the Purchase Agreement, the Customer must immediately inform Hendriks Housing B.V. and will not owe the brokerage fee to Hendriks Housing B.V.

Article 14.        Payment

14.1. The Customer must pay the invoice prepared by Hendriks Housing B.V. within 7 days of the invoice date and before the key transfer takes place.

14.2. If the payment period is exceeded and the Customer is a Company, it will owe a delay interest of 1.5% per month or the applicable statutory interest for commercial transactions if the latter is higher than the aforementioned percentage as of the date on which the sum due has become exigible until the moment of payment,

14.3. If the payment period is exceeded and the Customer is a Natural Person, he will from the date on which the due sum has become exigible until the time of payment owe the statutory interest for consumer transactions in accordance with Article 6:119 DCC.

14.4. All collection costs arising from the moment of default of the Customer, both judicial and extrajudicial, will also be borne by the Customer.

14.5. The extrajudicial collection costs will be 15% of the principal with a minimum of €100, – if the Customer is a Company.

14.6. If the Customer is a Natural Person, the extrajudicial costs will be determined in accordance with the Dutch Collection Costs Act.

14.7. The claims of Hendriks Housing B.V. on the customer will become immediately exigible in case of liquidation, bankruptcy, attachment, or suspension of payments of the Customer.

14.8. Once the Customer is in default, Hendriks Housing B.V. will have the right to suspend all its work for the Customer with immediate effect. Hendriks Housing B.V. will inform the Customer of the suspension of its work In Writing. Hendriks Housing B.V. will not be liable for any damage suffered by the Customer because of the suspension.

14.9. All payments will first cover the costs due, followed by the interest and the oldest principal.

14.10. Hendriks Housing B.V. will retain possession of the goods, data, documents, and the like it received or generated in the context of the Agreement, despite an existing obligation to return these, until the Customer has paid all the amounts due to Hendriks Housing B.V.

Article 15.        Complaints

15.1. The Customer must submit complaints about the work to Hendriks Housing B.V. In Writing as soon as possible after their discovery. The notice of default must give a detailed description of the shortcoming in order to give Hendriks Housing B.V. the opportunity to respond adequately.

15.2. If Hendriks Housing B.V. considers the complaint valid, Hendriks Housing will, if possible, perform the work as agreed upon.

15.3. The liability of Hendriks Housing B.V. will always be limited in the manner set out in Article 16 of these general terms and conditions.

15.4. The Customer is required to give Hendriks Housing B.V. the opportunity to resolve shortcomings attributable to it or mitigate or resolve the damage arising from these shortcomings within a reasonable period.

15.5. Complaints will not suspend the payment obligation of the Customer.

Article 16.        Liability and expiration

16.1. Hendriks Housing B.V. cannot be held to pay compensation for any damage which is a direct or indirect result of:

a. An event that is beyond its control and thus cannot be attributed to it, as inter alia defined in Article 17;

b. Any act or omission of the Customer, its subordinates, or other persons who perform work for or on behalf of the Customer;

16.2. The Customer will always be responsible for the accuracy and completeness of all information it provides. Hendriks Housing B.V. will never be liable for any damage which is (in part) caused by the fact that the data and documents provided by the Customer are incorrect and/or incomplete or by observing the instructions given by the Customer. The Customer indemnifies Hendriks Housing B.V. against any claims in this respect.

16.3. Hendriks Housing B.V. does not guarantee the accuracy of the data provided by the (potential) lessor or (potential) seller. Hendriks Housing B.V. will also not be liable if it becomes clear that a (potential) lessor or a (potential) seller has provided incorrect and/or incomplete information to Hendriks Housing B.V. and/or the Customer.

16.4. Hendriks Housing B.V. will not be liable for damage caused by actions of the lessor, the seller, or a third party.

16.5. Hendriks Housing B.V. will not be liable if the result arising from the work performed by Hendriks Housing B.V, does not meet the expectations of the Customer.

16.6. Accessing a property for a visit will take place entirely at the risk of the Customer. Hendriks Housing B.V. will not be liable for any damage suffered by the Customer during a visit.

16.7. If the work of Hendriks Housing B.V. does not lead to a Rental Agreement or a Purchase Agreement, Hendriks Housing can never be held liable for this.

16.8. Hendriks Housing B.V. will not be liable for the consequences of a hack.

16.9. Hendriks Housing B.V. will never be liable for indirect damage, including consequential damage, loss of profits, loss of turnover, lost savings, delay damage, reputation damage, imposed fines, labour costs, the costs of (temporary) accommodation, other accommodation costs, and damage due to business standstill.

16.10 If Hendriks Housing B.V. is found to be liable for any damage or if a limitation of liability set out above is not permitted by law, the liability of Hendriks Housing B.V. will be limited to the amount paid by the insurer of Hendriks Housing B.V. If the insurer refuses to provide payment or if the damage is not covered by the insurance, the liability of Hendriks Housing B.V. will be limited to maximum the amount paid by de Customer for the work to which the liability relates, insofar as this does not violate any mandatory legal provision.

16.11. Hendriks Housing B.V. will only be liable if the Customer immediately and properly holds Hendriks Housing B.V. in default In Writing, designating a reasonable period to remedy the shortcoming, and if Hendriks Housing B.V. still attributably fails to fulfil its obligations after this period.

16.12. The provisions of this article, as well as all other limitations and exclusions of liability set out in these general terms and conditions, also apply for the benefit of all (legal) entities/persons engaged by Hendriks Housing B.V. for the execution of the Agreement.

16.13. The Customer indemnifies Hendriks Housing B.V. against claims by third parties vis-à-vis Hendriks Housing B.V. concerning events, acts, or omissions for which Hendriks Housing B.V. is not liable pursuant to the above. The Customer is required to pay Hendriks Housing B.V. all costs, damage, and interest it may incur as a direct or indirect result of a claim filed against it by a third party within the meaning of this paragraph.

16.14. Any claim based on a shortcoming in the work performed will expire 1 year after the event to which the damage relates.

Article 17.        Force majeure

17.1. Force majeure includes but is not limited to extreme weather conditions, theft, floods, earthquakes, acts of terrorism, obstructions by third parties, government obstructions, virus infection or hacking by third parties, strikes, traffic obstructions, unrest, war or war hazards, internet and power outage, disruptions in email traffic, fire, government measures, epidemics, pandemics, boycott, and illness or personal (family) circumstances of the natural person who executes or must execute the Agreement on behalf of Hendriks Housing B.V.

17.2. Force majeure also includes a non-attributable shortcoming of a third party engaged by Hendriks Housing B.V. for the execution of the Agreement.

17.3. Hendriks Housing B.V. also has the right to invoke foce majeure if the circumstances that affect the (further) fulfilment of the Agreement occur after Hendriks Housing B.V. should have fulfilled its obligations.

17.4. In case of force majeure, Hendriks Housing B.V. will not be obliged to pay compensation for any direct or indirect damage and will be relieved form the obligation to execute the Agreement. It will depend on the circumstances of the case whether Hendriks Housing B.V. will be partially or fully relieved from its obligation, or if the implementation will only be suspended. If the Agreement can be executed (in an amended form), both Hendriks Housing B.V. and the Customer will be required to make use of this opportunity.

Article 18.        Suspension and dissolution of the Agreement

18.1. Hendriks Housing B.V. will have the right to suspend the fulfilment of its obligations or to dissolve the Agreement without judicial intervention by means of Written notice, if:

a. The Customer fails to (fully) fulfil its obligations arising from the Agreement and the Customer fails to observe a notice of default which grants it a reasonable period to fulfil its obligations. A notice of default will not be required if compliance has become permanently impossible;

b. Hendriks Housing B.V. learns of circumstances – after the conclusion of the Agreement – that give it a reason to fear that the Customer will not meet its obligations.

18.2. Hendriks Housing B.V. has the right to dissolve the Agreement in the interim without judicial intervention by means of a Written notice if Hendriks Housing B.V. has compelling reasons to do so, such as but certainly not limited to the following circumstances:

a. The partnership between the Customer and Hendriks Housing B.V. has become severely disrupted;

b. The Customer imposes requirements on the desired property in combination with a maximum rent or purchase price that are not realistic and/or in line with market standards;

c. Hendriks Housing also accepted a brokerage engagement from the lessor or the seller of a home which the Customer wishes to rent or purchase.

18.3. Hendriks Housing also had the right to dissolve the Agreement if circumstances arise that make the execution of the Agreement impossible, if tis execution can in all reasonableness and fairness no longer be expected, or if other circumstances arise due to which the unaltered continuation of the Agreement can no longer reasonably be expected.

14. Hendriks Housing B.V. has the right to dissolve the Agreement if the Customer requests or is granted suspension of payments, if the Customer. Is declared bankrupt or applies for bankruptcy, or if the Customer is unable to pay its debts, is placed under guardianship, or if and administrator is appointed.

Article 19.   Confidentiality

19.1. Both parties undertake to observe the confidentiality of all confidential information obtained in the context of the Agreement from each other or another source. Information will be confidential if the other party has indicated this, or if this follows from the nature of the information. The party receiving confidential information will only use this information for the purpose for which it was provided.

19.2. If Hendriks Housing B.V. is required to share confidential information with third parties designated by law or a competent court pursuant to a statutory provision or judicial ruling, and Hendriks Housing B.V. cannot invoke a right or refusal acknowledged or permitted by the competent court, Hendriks Housing B.V. will not be required to provide compensation or indemnification, and the Customer will not have the right to dissolve the Agreement.

Article 20.        Confidentiality

20.1 Hendriks Housing processes personal data in accordance with the General Data Protection Regulation (AVG). The Customer can consult the Hendriks Housing B.V. privacy statement for more information about the processing of personal data, available at https://hendrikshousing.com/privacy-policy/

Article 21.        Expiry date

21.1. To the extent not determined otherwise in these general terms and conditions, all claims of the Customer on any grounds vis-à-vis Hendriks Housing will expire at least 1 year after the moment on which the Customer became aware or could reasonably have become aware of the existence of these legal rights.

Article 22.        Competent court and applicable law

22.1. All disputes related to Agreements between the Customer and Hendriks Housing B.V. will be submitted to the competent court in the district where Hendriks Housing B.V. is established (Amsterdam). If the Customer is a Natural Person, he can choose to settle the dispute before the court competent by law within 1 month after Hendriks Housing B.V. invoked this article In Writing.

22.2. All Agreements between Hendriks Housing B.V. and the Customer are governed by the laws of The Netherlands.