Disclaimer for the use of AI chatbot Henny on hendrikshousing.nl and HendriksHousing.com
Last updated: 21 October 2025
What does the chatbot do?
On hendrikshousing.nl and HendriksHousing.com, you can ask questions 24 hours a day to Henny, the digital assistant of Hendriks Housing.
Henny is an automated chatbot that uses artificial intelligence (AI) to provide general information about property rentals, purchases, and our services.
Henny’s responses are automatically generated based on information available from Hendriks Housing and other public sources.
The information provided by Henny is general in nature and not tailored to your personal situation. The chatbot does not replace personal contact with a Hendriks Housing representative.
If you have specific questions about a property, rental conditions, or your personal situation, please contact our team directly.
No advice or commitment
The answers provided by Henny do not constitute legal, financial, or any other professional advice, nor should they be interpreted as a promise or guarantee from Hendriks Housing.
Any decisions you make based on information provided by Henny are entirely at your own risk.
For personal advice or up-to-date availability, please contact a Hendriks Housing representative.
Possible inaccuracies
Although Henny is continuously being improved, the chatbot may occasionally provide incomplete, outdated, or inaccurate information.
Hendriks Housing strives to keep the information as reliable as possible but cannot guarantee the accuracy or timeliness of Henny’s responses.
Use of Henny and any information provided by Henny is entirely at your own risk.
Do not enter personal data
Henny is not intended to process personal or confidential information.
Please do not enter any personal data, such as your name, address, contact details, or financial information.
The text you enter may be automatically analyzed to generate an appropriate response.
For more information on how we handle data, please see our [privacy policy].
Use of data
Questions and text entered may be stored and analyzed to help us improve our services.
By using Henny, you confirm that you have read and understood this disclaimer and the privacy policy.
Liability
Hendriks Housing shall not be liable for any damage or loss – direct or indirect – arising from or related to the use of, or reliance on, information provided by Henny, except in cases of intent or gross negligence.
Changes
Hendriks Housing reserves the right to modify, supplement, or remove Henny’s functionality or content at any time without prior notice.
The most recent version of this disclaimer is always available on hendrikshousing.nl and HendriksHousing.com.
It is the user’s responsibility to stay informed about the latest version.